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Job Announcement

Title: Family Service Worker, Full Time
Location: FDL Head Start
Supervisor: Head Start Family Service Program Manager
Closing Date: Permanent Posting
Rate of Pay: $46,459.06 - $58,073.82 per year


General Summary:

The Family Service Worker is responsible for establishing a system for identification of families and children in need of social services/parent involvement and implementing program activities to meet their needs.

Position Responsibilities:

  • Provides casework management of an assigned caseload of Head Start Families.
  • Engages in a process of identifying family goals, strengths, and necessary services, by providing each family the opportunity to participate in developing and implementing individualized family partnership agreements.
  • Monitors progress of each family partnership agreement to ensure each family is making progress toward their goals.
  • Provides direct services to families in making necessary social service and parent involvement referrals and follow-up.
  • Conducts home visits as needed.
  • Acts as liaison between community agencies and Head Start families and staff.
  • Establishes and maintains a current record keeping system with adequate provision for confidentiality.
  • Serves as a resource person to staff and parents to provide supplemental services to families and children.
  • Secures resources required to meet Family and Community Partnership needs of children and their families.
  • Provides advocacy for social services that are unavailable to Head Start Families by acting as a catalyst to facilitate action and by helping parents become active advocates for their children.
  • Promotes positive interaction between families and other area resources, empowering parents/guardians to confidently represent them.
  • Assists Head Start Families with the transition services (enrollment, transfer records, etc).
  • Assists Head Start Families in obtaining health-screening (including mental health and nutrition) examinations, dental exams, and treatment follow-up for their children as required by performance standards.
  • Identifies recruitment sources.
  • Participates in child recruitment.
  • Determines child eligibility and assist in enrollment and classroom placement.
  • Maintains enrollment files on all Head Start children.
  • Monitors Head Start children’s attendance to ensure compliance with ADA (average daily attendance).
  • Assists with the preparation and tracking of “PIR” (Program Information Report).
  • Assists with coordination of Foster Grandparent Program.
  • Assists with recruiting, coordinating, and implementing volunteer activities.
  • Facilitates parent involvement activities within the program.
  • Organizes and carry out parent training activities.
  • Assists pregnant women and their families in accessing comprehensive prenatal and postpartum care per referrals.
  • Establishes/participates in Head Start Advisory/Community Committees to help agencies respond to community needs.
  • Maintains a welcoming environment with literacy services for Head Start Families within the Parent Resource Room.
  • Tracks resource materials, brochures, and develops display areas for current events and parent education/trainings.
  • Assists in the development of the Head Start Monthly Newsletter article for Family Services.
  • Displays a responsive and professional manner in solving all requests, complaints, and problems.
  • Maintains a clean and organized work area.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Recognizes that employees have certain personal responsibilities which affect the operational efficiency of the Fond du Lac Band of Lake Superior Chippewa.
  • Required to maintain proper attendance and reports to work on time in accordance with Reservation Business Committee policy.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of every person including visitors and co-workers.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as management sees the necessity. Some assignments may not be listed on this description.

Physical Requirements:

  • Normal physical requirements.

Position Qualifications:

  • AA Degree is required. (BA Degree is desired).
  • Two or more years of experience working with families is preferred.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required.
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Ability to provide prompt resolution to problems and conflicts as they may occur is required.
  • Subject to pre-employment annual background checks, and annual reference checks.
  • Subject to testing in accordance with the Fond du Lac Employee Drug and Alcohol Policy.
  • Subject to immunization review and submitted proof of required vaccinations.
  • Some travel may be required.



Application Link

APPLY TO: Fond du Lac Human Resources
1720 Big Lake Road
Cloquet, MN 55720


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