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Human Resources

Position Announcement



  • Assists patrons of arcade facility and performs minor repairs on game machines.
  • Describes types of games and operation of machines to patrons.
  • Listens to patron complaints regarding malfunction of machines.
  • Removes coin acceptor mechanism of machines with a key and observes mechanism to detect causes of malfunctions such as bent coins, slugs, or foreign material.
  • Removes obstructions, repositions mechanism, inserts coins, and observes machine operation to determine whether malfunctions are still present.
  • Places out of order signs on defective machines.
  • Supplies patrons with arcade tokens.
  • Notifies supervisor of defective machines and records time of machine malfunctions and repairs to maintain required records.
  • Observes conduct of patrons in facility to ensure orderliness and asks disruptive patrons to leave.
  • Must attend all required Title 31 and/or SAR trainings.
  • Other duties as assigned.


  • Must be able to walk and stand for prolonged periods of time.
  • Ability to lift, carry, bend, stoop, pull and push up to 50 pounds is required.
  • Must be able to operate vacuums.
  • Ability to operate and clean snack machines is requested.


  • Ability to work independently is required.
  • Ability to communicate effectively is required.
  • Strong customer service and hospitality skills are required.
  • Ability to work under pressure is required.
  • Knowledge of arcade games is desired.
  • Incumbent is subject to pre-employment, annual background checks and mandatory disclosure of any prohibited offense or conviction outlined in the Fond du Lac ordinances.

HOURS: Shift to be determined upon hire.

TO APPLY: Complete transfer request or application and submit to:
Human Resource Department
Second Floor, Black Bear Hotel

Permanent Posting Salary: TBD
  PT Positions Available

Contact Person: Black Bear Human Resources , Phone: (218) 878-2340