Customer Satisfaction Survey

Please answer each question then click the submit button. Thank you for your time!
1. The Transit Drivers are (as a group) friendly.
2. The drivers help me with questions and concerns. 
3. The transit vehicles are clean and comfortable.
4. I feel safe riding the transit vehicles.
5. The dispatchers are (as a group) phone friendly.
6. The dispatchers get me rides quickly.
7. I am satisfied with the Deviated Fixed Route System
(Pre-Designated Stops).
8. The cost to ride the transit is reasonable.
9. The transit program is managed well.
10. The management responds to my concerns on a timely basis.
11. How would you rate the overall performance of the transit program?