The Fond du Lac MIS Division has many 'irons in the fire'. Check this page often for the latest on our many ongoing projects.

Help Desk Numbers:

Completed work orders :  653  

Completed work orders last 6 months:  4149

Open work orders: 119

Current Projects:

  • Black Bear Casino and Hotel Expansion – New construction project. Status - All phone lines are installed and programmed in the new hotel rooms. All rooms in the old hotel are rewired. All phone lines are installed and programmed in the casino. Phones are installed for Human Resources, hotel personnel, Call Accounting and Hospitality Suite. Microsoft ISA server is installed to provide guests with Internet access in all hotel rooms and is tested for security on the server. The MIS Department worked approximately 300 hours overtime during the last weeks prior to opening of the new casino.
  • Pharmacy Upgrade – replace existing pharmacy prescription software with new windows-based software. This will include the addition of a Minneapolis pharmacy. Status - The printers are set up at MNAW and Minneapolis and working; the CAIR printers will need to be set up on the network at a later time. Working on network printer issues for Minneapolis.
  • Oracle/JDE Enterprise One Software Conversion - Payroll, Human Resources, Program Accounting, and Compliance Divisions will be moved to one system. Includes new servers, new software, data scrub, data migration and conversion from existing Payroll and Program Accounting databases, training, client installation on approximately 60 workstations located at Tribal Center, Human Services, Black Bear, and Fond-du-Luth. Status - System is up and running. Created several different JDE Change Control form requests that were approved by Doris Dahl. Received Tips Report documentation and Consulting Engagement Letter from AMX.
  • MNAW/Human Services Software Development - Working on NextGen IHS National Data Warehouse export and NextGen KBM 7.6 upgrade into test environment; working on Dental Dentrix software upgrade and Diabetes registry and audit. Status - Put in place and configured a virtual machine that will be used for the new version of NextGen testing.
  • Exchange - Reservation-wide email upgrade to Exchange. Includes server upgrade, software upgrade, workstation install, and training end users. Exchange offers resource scheduling, so all meeting room schedules can be viewed online. The web-based email looks very similar to Outlook and has more features than our current web-based email program. Email messages will be saved to the server and users will be able to access their messages from web mail. Status - Ongoing. Working on the last few locations to upgrade to Exchange; Housing, Natural Resources, Sawyer Center and Human Services.
  • Expense Recovery Services (ERS) – Vendor proposal to review all telecommunications bills and seek refunds or credits. Status - Summary received of the billing issues and cost-savings opportunities identified in examination of the utility billings and services.
  • Disaster Recovery and Back up Plans – Reservation-wide plan being implemented. Network administrator has configured back-ups of 100+ FDL servers. Status - Awaiting final quotes from several vendors.
  • Fond-du-Luth fiber - Off-site data storage solution needs to be found. Previous plan to run fiber to building across the alley from Fond-du-Luth may not be feasible due to building’s condition. Status - Received quote from Northeastern Services Cooperative.
  • NovaNet- Ojibwe School multi-media classroom application. Status – Received and racked new server, loaded OS. Waiting for NovaNet technical support to resolve a few software issues.

Completed Projects:

  • Casino Wager System Upgrade - Both casinos are in the process of upgrading player tracking software systems. The new system is called WAGER and will integrate many features that are currently divided between several different software packages. Status – Implemented upgrade and working at both casinos.
  • SharePoint - Electronic meeting system for the Reservation Business Committee. Status – Actively using new system; OneNote will not be used at this time.