The Fond du Lac MIS Division has many 'irons in the fire'. Check this page often for the latest on our many ongoing projects.

Current Projects:

Help Desk – SCOPE: The Help Desk makes every effort to resolve issues when they are reported. When this is not possible, we route the technology-related work request to an appropriate MIS staff member. Status – The Help Desk continues to review and make changes to operational and work request procedures as needed. Our overall goal remains to improve our level of customer service and reduce the time required to respond and successfully resolve work requests. We have experienced a significant increase in Help Desk call; in order to improve customer service, we have increased staffing during peak call times to reduce customers’ time on hold.

Fond-du-Luth Fiber - SCOPE: An off-site data storage solution needs to be found. Status – MIS made a final recommendation to accomplish offsite backup storage and, at the request of the RBC, is waiting on possible funding assistance from the government stimulus package.

Disaster Recovery and Back up Plans – SCOPE: A Reservation-wide plan needs to be documented. Status – Plans are in the development stage.

System Notification Project – SCOPE: MIS will identify every database and server on the Reservation to provide notification when a service, system or backup fails. Only one list will be maintained in Track It. The list will identify every database / server, name, use, LAN address, WAN address, type of backup, network location, model of server hardware, and if all required software is installed. Status – MIS is identifying all Access databases through Kaseya.

MIS Documentation Project – SCOPE: MIS will put in a uniform format the procedures, and all relevant resource information, for Operations, Support, Training, Data Management, and Project Management. This will be stored as a hard copy and as an electronic version on the MIS Public Folder. Documents will be updated to provide current information. Updating will be an ongoing process. Status – Database documents continue to be created and updated. The 24/7 Access Information documentation of all Data and Phone Closets has begun.

Archiving –Status
Payroll Time Cards:
• 3,934 documents were extracted and burnt to a DVD for Construction 2002; 3,252 documents were extracted and burnt to a DVD for Construction 2001; 3,973 documents were archived for Construction; 1,868 documents were archived for Black Bear Casino; 1,875 documents were archived for the Hotel; 2,393 documents were archived for Funds; 812 documents were archived for Fond du Luth; and 76 documents were archived for Day Labor.
Human Resource Personnel Records:
• 18,746 documents were archived.
Benefits:
• 2,774 documents inactive files were archived.
Workers’ Compensation:
• 2,631 documents were archived.
Email Records:
• 84 documents were archived.

Replace Fingerprint Processing System (Identix) – SCOPE: To upgrade the Identix system and move from UNIX to the Windows system. Status – Human Resources is completing the required paperwork.

New Resource Management Building Status – Additional network equipment and additional data drops will be installed in the mechanical room as noted in the architect’s plans.

Microsoft Project – SCOPE: A Reservation software tool implemented to plan, control, and maximize project efficiency. Status – The Telecommunication projects have been created in Microsoft Project.

Internet Explorer Security Setting Changes - SCOPE: To identify what internet explorer security settings allows JD Edwards and other software to function properly, determine the best way to roll out the fix reservation-wide, automate the process, and document the process. Status – The final step for project completion is to create group policies and deploy them to each domain controller.

Black Bear Casino Wireless Project SCOPE: To provide three levels of wireless access at the Black Bear Casino. Open access will provide restricted content and bandwidth to allow free email and web browser to most public areas. Controlled access will provide unrestricted content and bandwidth for a fee for access in hotel rooms and vendor meeting rooms. Customer controlled access with controlled content will be provided for a fee in the Conference Center. Status – Four proposals were reviewed by MIS. The vendors were contacted to provide additional information and to clarify existing information. MIS is waiting on the vendors’ responses before making a recommendation to the RBC.

Symantec Backup Exec Support Reservation-wide Status – Division Directors were asked to include the cost of this support in their budgets for this year. MIS is getting quotes and will contact each Division Director asking for a PO to purchase their Symantec Backup Exec Support.

Forefront Security Anti-virus Status – Forefront Security Anti-virus will be installed on all workstations reservation-wide. During the staff move to the new Resource Management Building, Forefront Security Anti-virus was installed on all staff workstations.

Ojibwe School - SCOPE: To provide the network and phone requirements for the 2010-2011 school year. Status – 80 workstations, 6 laptops, and 10 network printers will be purchased if approval is received from the RBC. Office 2007 and Fore Front Securities will be installed on all Ojibwe School workstations.

HUMAN SERVICES’ PROJECTS:
NextGen Upgrade (NextGen is the electronic medical record) SCOPE: NextGen has determined that printing issues will be resolved with the upgrade to NextGen version 5.6. Status – The NextGen database and NextGen version 5.6 have been installed on the NextGen Report Testing Server. Extensive testing must occur prior to the installation of NextGen version 5.6 in production. Testing began in May and will continue into July 2010.

Government Performance and Results Act (GPRA) and Healthcare Effectiveness Data and Information Set (HEDIS) SCOPE: Reimbursement rates are affected by our HEDIS score and the Physician Quality Reporting Initiative (PQRI) in 2012 will be based on our HEDIS score. NextGen has modules for both the GPRA and HEDIS reports. Status – A conference call with NextGen will be scheduled to discuss the HEDIS report.

Dexis Software Installation SCOPE: The Dental Clinic will begin using the digital imager software Dexis. The Dexis system provides video capture, scanning, and x-ray functionality. Status – Dexis was installed on the workstations at the Dental Clinic in June 2010. Due to miscommunication from Dentrix, the Dental Clinic’s electronic record, installation took three days instead of one day. A reoccurring error is being addressed by reinstalling all the drivers on the workstations.

CAIR Network Issues SCOPE: Options are being considered on how to increase the bandwidth availability between Min No Aya Win and CAIR to prevent slow network issues. Status – FDL has signed up in support of the grant that allows Northeast Services Cooperative (NESC) to be the middle mile provider for critical services. MIS is investigating the viability of selecting NESC for our fiber needs. Until NESC is in a position to provide the connectivity between Min No Aya Win and CAIR, Human Services has decided to install another T1 point-to-point to increase the bandwidth between the two locations. The RBC has approved funding for this project.

SISU Medical Systems (SISU Medical Systems is a consortium of medical centers located throughout greater Minnesota and working together to share information technology resources.) SCOPE: Fond du Lac Human Services wants remote access to the NextGen electronic health record for on-call providers through SISU’s Web-based application. Status – The physical interconnection between the circuit provider and SISU will be completed on July 1, 2010. The next steps will be identified by the circuit provider.

Human Services Cable Connectivity SCOPE: Min No Aya Win, Tagwii, Assisted Living, and Housing will be connected by way of a cable loop to provide wiring to the new construction. Cable connectivity between Housing and Min No Aya Win already exists. The additional connection will provide a redundant link in case of a failure. Status – The vendor reports that the fiber between Housing and Supportive Housing is terminated and tested, the fiber into Tagwii is terminated and tested, and the fiber into Min No Wii Jii Win will be terminated and tested by July 9, 2010. The final push between Tagwii, Assisted Living, and Supportive Housing will happen the second week in July.

Tagwii Building Status – Additional network and phone equipment has been ordered. MIS equipment will be moved into Tagwii when the construction has progressed to the point that the building is secure.

Supportive Housing Status – The network equipment, workstations, printer, and phones have been installed. When staff moves into the building, MIS will verify that each workstation is functioning properly.

Assisted Living Status – Construction began on June 1, 2010. Staff will move into Assisted Living in December 2010 with the residents’ occupancy in 2011. There will be emergency call buttons in the residents’ room that call the office. The network and telecommunication staff will identify the low voltage and phone needs.

CAIR Renovation Project SCOPE: The conduit at CAIR provides the T1 feed for phones and network connectivity for Fond-du-Luth and CAIR. The renovation project is being designed to protect the phone and network lines. Status - MIS has requested quotes for the low voltage wiring.

Minnesota Immunization Informational Collaborative (MIIC) Status - The MIIC report is submitted to the State of Minnesota bi-weekly. The last report was sent on Monday, June 28, 2010. The MIS Database Administrator created an automated encrypted feed to MIIC.

St. Luke’s Laboratory Outreach Project SCOPE: St. Luke’s Laboratory Outreach Program provides laboratory services to local hospitals and clinics. Status – Human Services is conducting a cost analyst to determine if replacing the current vendor with St. Luke’s Lab is feasible. FDL’s NextGen sales representative advised upgrading NextGen prior to changing vendors.

TELECOMMUNICATION PROJECTS:
Telecommunications Document Project - SCOPE: Create a single document with all the needed Fond du Lac reference information for all phone circuits. Status – Telecommunication staff continue to identify and label demarcation and circuits.

Implement Long Distance Access Codes to Allow Flexibility of Phone Carriers and Maintain Accountability – SCOPE: To manage phone access codes internally, develop non-transparent access codes, and have the ability to change phone carrier. Status – To be able to change long distance carriers based on our needs, we first have to produce an internal long distance bill that Accounting can use to invoice charges to the departments. Telecommunication staff continue to work with accounting to produce a functional invoice.

Add Remote Offices to the Fond du Lac Phone System – SCOPE: Add remote offices with qualifying internet connectivity to the Fond du Lac phone system where fiscally feasible. Status – The Construction Garage is the next location to add to the Fond du Lac phone system.

Create a Reliable and Redundant Phone System – SCOPE: Where possible and economically feasible, create a redundant phone system by implementing robust and physically diverse processes. Status – MIS continues to remove obsolete equipment and software from the Avaya equipment list.

COMPLETED PROJECTS:

Direct Employee Assistance (DEA) The Fond du Lac Direct Employment Assistance Web application is now running on the Production Web server ready for use.